Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Fall - 06/17/2024 - 09/18/2024

Spring/Summer - 11/20/2024 - 02/19/2025

(Installment option ends 01/31/2025)

Summer Only - 05/01/2025 - 06/17/2025

Continuation Coverage

Claims

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

This service is not administered by Academic HealthPlans.
1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected